So, I'm minding my own business and decided I should look at my bank account since I was bored. It helps to know that there's still money in there, right? So, I log in and start wasting time when what do my wondering eyes land upon? You guessed it, some crazy items that I did not authorize. After a bit more digging, I became quite confused. There were a whole bunch of things on there that I did not recognize.
I get out my handy little phone and start making calls. Whoever thought to put a phone number beside a charge was a genius. I think they deserve a new tube of mascara, you know it was a girl, may as well give her something to make her pretty. Anyway, back to the story. I got the first place on the phone and on my statement it said Pro Active Solution with the charge amount. I got them on the phone and started asking a few questions and told them my situation. They asked if I had ever bought their product and I told them I wasn't sure what they sold. I asked if they were a management or consulting company. The lady said no. I asked what type of product they sold and she said ProActive Solutions. Still I'm not picking up on the ProActive part of it, just the solution. I told her that I'm sorry, but I still don't know what type of service they provide. She proceeded to tell me that it is for acne medicine. At that point, a little light went on and I realized what this company was. I told her that I did not order anything from them and would they please reverse the charges. Before I got off the phone, I did have the common sense to ask who the item was shipped to, and she replied....I cannot tell you that, for privacy protection. Privacy, are you kidding me?! I'm paying for the stuff!
The next call I made was to a company called Get My G. Before I called this place, I Googled it to see if it was something I would recognize. But, alas, my trusty friend Google let me down. So, I made another phone call. I was on hold for about 10 minutes and it kept telling me I was next in line to get an operator and I just needed to continue to hold. So, I kept waiting and no one ever came. It reminded me of that Friends episode where Phoebe waited on hold for like three days trying to get someone to answer the phone. I wasn't about to do that, so I abandonded Get My G at that point and moved onto the next.
This phone call was to AARP. Now, I knew a bit about AARP, according to the commercials, they sell insurance or something. So, I got them on the phone and I explained my situation to this person and she responded by saying that I didn't sound old enough to be a member of AARP. Now, I know I sound like a 12-year-old little girl on the phone, but give me a break! That annoyed me, until she told me that you had to be 55 to be a member.
I went to the bank bright and somewhat early Monday morning and told them of my situation. There were still about 10 pending charges according to the lady at the bank. She read them off to me and I told her which ones were not mine and off we go to fill out the paperwork.
Today, I received a phone call from the fraud division of the bank asking me a few questions. There were a few other charges that had cleared overnight and they wanted to make sure they weren't mine as well. Turns out, the fraud person from the bank was someone I went to high school with and she told me what Get My G was since I had never been able to get in touch with them. It was really funny...are you ready? It was Get My GED.
So, all in all, the person who stole my number had ordered acne medicine, wrinkle cream, joined AARP, gotten their GED, downloaded a bunch of music and ordered socks and panties. It just doesn't all add up, but my money was credited, so I guess that's all that really matters! Hope your week is going better than mine!